Your orders are delivered within 3–5 business days. However, for personalized or made-to-order items, the preparation process may cause the delivery time to differ from the standard schedule.

Once your order has been dispatched, a shipping confirmation including your tracking number will be sent to your registered e-mail address. You can check the current status and delivery process of your shipment through the courier company's system using this tracking number.

Payment Methods

At Bendis Design, all payments are processed securely through the Iyzico infrastructure, in full compliance with international security standards.

• Credit / Debit Cards: Visa, Mastercard, American Express (Amex), Discover, Diners Club, Elo, JCB, and UnionPay are all accepted.

• Alternative Methods: PayPal, Iyzico, Google Pay, and Shop Pay are also available for your convenience.

Customer satisfaction is our priority. Therefore, you may return the products you purchased within 14 days from the date of delivery.

• Returned items must be unused, undamaged, and in their original packaging.

• Once your return request is approved, the refund will be securely processed via the original payment method.

• Returns or refunds are not accepted for discounted or promotional items.

• Earrings cannot be returned due to hygiene reasons.

• Personalized products are excluded from the standard return and exchange policy.

All return and exchange shipments must be sent to our U.S. fulfillment center at the following address:

Address:
Barndepo Fulfillment, 3607 NE 5th Avenue, #2009, 33334, Oakland Park, Florida, United States

Please kindly note that the return shipping cost shall be borne by the customer.

All return and exchange processes are carried out in a clear and secure manner in full compliance with international standards.

Yes, you can purchase a gift card in any desired amount through the option available on our website. Once your purchase is completed, the gift card will be delivered digitally and can be used for all products on our website within the specified validity period.

Our Customer Service team is available 24/7 via WhatsApp (+90 533 063 83 83) or by e-mail at info@bendisdesign.com. All inquiries will be reviewed quickly, and you will receive a fast response.

Certain items in our collection offer personalization options. As this jewelry is specially crafted for you, it is excluded from the standard return and exchange policy.