Most Asked Questions
Order/Shipping
How long will it take for my jewelry to be delivered?
Your order will be delivered within 3-5 business days. Please note that delivery time for personalized items may vary.
Can I track my order once it has been shipped?
When your order is shipped, a tracking number will be sent to you. You can easily track your order with this code.
Payment
What payment methods are accepted on this website?
All major credit cards are accepted.
Returns & Exchanges
What is the return policy for purchased jewelry?
You will be able to have a refund in 14 days of delivery date. No refunds will be available for sale items. Please read our full Return Policy at Return Policy.
Can I exchange my purchase?
Exchange is available for purchased products within 14 days of the delivery date. Read our full policy on exchanges here.
Gift Cards
Can I purchase a gift card for your online store?
Yes, you can buy gift cards through our website.
General
How can I contact Client Service?
You can easily contact Customer Service via email at bendis@bendisdesign.com.
Product Information
Can I personalize the products?
Personalized options are available for our products. However, personalized products are not refundable.